Are RIT Leather products made of real leather ?
Yes. All articles are manufactured from genuine leather, unless specified otherwise
What kind of leather do you use for your leather products ?
For our leather products, we insist on sourcing the very finest leathers available from highly respected tanneries in Pakistan and abroad. These skins & hides have been specifically picked due to their longevity, durability and attractive look. All creases and marks are natural characteristics and the specific reason we choose these beautiful natural skins & hides. Our leather products are designed to last substantially longer than most, and will grow old gracefully gaining character and distinct worn personalities. Leather care for HUB products is relatively easy but you need to follow a set of simple rules. Our leathers can be restored, but annual maintenance is advisable.
Do you also manufacture customized order?
Yes , we also manufacture customized products as per customers requirement.
How often do you release new styles ?
It depends on the category, e.g. we have seasonal collections in Ladies Bags and Footwear. However, we also introduce new styles regularly.
What is Embossing & Font Styles?
We offer FREE personalization service. RIT Leather can emboss any name on the product(s) (where applicable)
How are the items packed?
Depending on the item(s) you are ordering it will be packed in your suggested packing.
How can I write names for embossing if quantity is more than one?
Embossing text can be separated with a comma, on purchase of two or more items in one order.
Can I place an order of more than 10 pieces of a single product?
Depending on the item(s) you wish to purchase, we request you to please contact us at email@example.com
What should I expect to happen once I place an online order?
As soon as you place an order, we will send an email confirming that your order has been received (your order number will be included). This email should arrive within 24 hours.
What is the delivery time?
Depending on the availability of stock and quantities ordered, please allow 5 – 15 working days for deliveries within Pakistan. For international orders, customers must provide up to 2 weeks in case of Courier and 3-4 weeks in case of Airmail, for processing and delivery of orders. In the event of any order that cannot be processed within a specified time, RIT Leather will inform the customer at its earliest.
What if an item I have ordered is out of stock?
Although we make every effort to maintain stock and satisfy our customers, occasionally we run out of certain items. If we are short on stock on an item that you have ordered, we will notify you via e-mail. Any changes will be reflected in your order total, as well as your shipping confirmation.
How do I track my order?
As soon as you place an order, we will send you an email that confirms that your order has been received (your order confirmation number will be included). This email should arrive approximately within 24 hours. You can check status of your order by clicking on “Order History” link.